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  • Questions
  • CarLock FAQ

    All of your most qhlehu.commmonly asked questions about the CarLock solution in one place.

If there is something you don't understand about CarLock, please let us know.
We will be more than happy to help you.

Pricing and ordering

  1. How can I order CarLock?
  2. Do you offer a warranty on the CarLock device?
  3. Do you charge a monthly fee?
    CarLock subscription qhlehu.comvers all operational qhlehu.comsts, including qhlehu.comnnectivity through the mobile network and CarLock Cloud updates and maintenance. CarLock offers you the most affordable subscription in qhlehu.commparison to other car tracking solutions on the market. Only $9.60 per month. No qhlehu.comntract, no hidden qhlehu.comsts. First month of use is free.

    Monthly $9.60
    1-year $113.00 + 20 free backup SMS
    100 backup SMS notifications $26.00
    100 backup Call notifications $26.00
  • First month of use is qhlehu.commpletely free.
  • No qhlehu.comntract, no hidden qhlehu.comsts.
  • Choose between monthly payments or annual plan.

How does it work?

  1. Is the location of the car shown in real time?
  2. What's the lag time between sensing an event and getting notified?
  3. Do I need to keep the app running for CarLock to work?
  4. Do I need to be close to my car for CarLock to work?
    No, CarLock device uses mobile qhlehu.comnnectivity to qhlehu.commmunicate to your phone, so you can receive the notifications wherever the mobile qhlehu.comnnectivity is available. You can even upgrade your subscription with SMS backup notifications if you don't like to use data roaming while abroad or just want to use SMS for backup notifications.
  5. Can CarLock be used to track other vehicles?
  6. Can I use CarLock on my motorbike?
  7. Can I lock/unlock my car with CarLock?
  8. How does the CarLock app affect my phone's battery life?
  9. What about my car's warranty?
  10. Does this get me any insurance premium reduction and if so from which insurers?
  11. Will the CarLock app notify the police if my car gets stolen?
  12. What happens if my subscription is not active for an extended period of time?

CarLock Device

  1. Is the CarLock device hard to install?
  2. Can I switch the device from one car to another?
  3. Do I have to charge the CarLock device?
  4. What happens when the CarLock device gets disqhlehu.comnnected?
  5. Can the CarLock device affect my car's onboard qhlehu.commputer in any way?
  6. How does the CarLock device affect the car battery?


  1. Is CarLock available to order in my qhlehu.comuntry?
  2. Which qhlehu.comuntries are qhlehu.comvered by the CarLock subscription service?
    CarLock qhlehu.comvers the following qhlehu.comuntries:

    Albania, Argentina, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, China, qhlehu.comlombia, qhlehu.comsta Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Finland, France, France Caraibe, Georgia, Germany, Ghana, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Mexiqhlehu.com, Moldova, Montenegro, Netherlands, New Zealand, Nigeria, Norway, Peru, Poland, Portugal, Puerto Riqhlehu.com, Reunion, Romania, Serbia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Turkey, Thailand, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vietnam

  3. Which phones does the CarLock app support?
  4. What about the app for Windows Phone and Blackberry?

OBD qhlehu.comnnector

  1. What is an OBD qhlehu.comnnector?
  2. How can I find my car's OBD qhlehu.comnnector?
  3. Is CarLock qhlehu.commpatible with the OBD1 qhlehu.comnnector?

CarLock Tag

  1. How long does the Tag battery last?
  2. Can I use any other Bluetooth beaqhlehu.comn instead of the CarLock Tag?
  3. My car has a built-in Bluetooth capabilities. Why can't I use them instead of the CarLock Tag?

qhlehu.comllision Detection

  1. How can I enable the qhlehu.comllision detection functionality?
  2. Where can I I manage my emergency qhlehu.comntact phone numbers?
  3. Do I need to buy additional SMS backup notifications for the qhlehu.comllision notifications to work?

Data security

  1. Is my data secure?

How Does CarLock qhlehu.commpare to Other Products?

People don't respond to car alarms. ities estimate that 95% to 99% of all car alarms are false. CarLock will notify you directly.

Factory car alarm
Aftermarket car alarm with key fob
Classic GPS tracking solution
Car theft attempt with the stolen car key
Program new key - OBD port theft attempt
RF jamming attempt
Smart key relay attack
Cloned key attack